Privacy Policy

Last updated: January 18, 2024

This document outlines Our policies and procedures concerning the collection, use, and disclosure of personal information when using Our Service (ellapharmacy.com). We utilize Your Personal Data to facilitate the provision and enhancement of Our Service. By using Our Service, You agree to the collection and use of Your personal information in accordance with this privacy policy. 

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Usage Data

The Service automatically collects Usage Data while it is in use. This data may include information such as the Internet Protocol (IP) address of the device being used, browser type and version, pages visited on the Service, and the date and time of the visit. Other diagnostic data and unique device identifiers may also be collected through cookies, web beacons, flash cookies, and log files. This information is not classified as Personal Information by us. While We do not automatically collect Sensitive Information, We may associate automatically-collected data with Your Sensitive Information. 

Use of Your Data

The Company uses Your data for various purposes such as:

  • Fulfilling requested Services and contracts, as well as, contacting You regarding these requests

  • Providing news, special offers, and information about similar goods and services 

  • Data analysis, identifying usage trends, and evaluating and improving the Service, products, services, marketing, and Your experience

We may share Your personal information in the following situations:

We reserve the right to disclose Non-Sensitive Information without limitation for lawful purposes. However, We may disclose Sensitive Information collected in accordance with Our Privacy Policy as follows:

  • We may share Your Sensitive Information with other healthcare professionals who are required to maintain the confidentiality of such information. This is done solely to fulfill the Service for which You provided the information, such as filling or refilling Your prescription or supporting Our provision of Products.

  • We may disclose Your Sensitive Information to comply with a legal process, law, or regulation, or in response to a governmental or regulatory request.

  • With Your consent, We may use Your Sensitive Information for any other purpose.

Please note that We take the utmost care to safeguard Your Sensitive Information and will only disclose it in the circumstances outlined above.

Retention of Your Personal Data

The Company shall retain Your Personal Data for a duration that is strictly necessary for the purposes outlined in this Privacy Policy. We shall retain and use Your Personal Data to the extent that is required for compliance with Our legal obligations, to resolve disputes, and to enforce Our legal agreements and policies. Additionally, the Company shall retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter duration, except when this data is used to enhance the security or improve the functionality of Our Service, or when We are legally obligated to retain this data for longer periods.

HIPAA

Visit HIPAA Privacy Policies for more information regarding the Health Insurance Portability and Accountability Act (“HIPAA”).

Security of Your Personal Data

The security of Your Personal Data is of utmost importance to Us. However, it is important to keep in mind that no method of transmission over the internet, or method of electronic storage, is entirely secure. Even though We make every effort to use commercially acceptable means to safeguard Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service is not intended for anyone under the age of 13, and We do not knowingly collect any personally identifiable information from anyone under that age. If You are a parent or guardian and You are aware that Your child has provided us with Personal Data, please contact Us immediately. If We find out that We have collected Personal Data from anyone under the age of 13 without first obtaining parental consent, We will take prompt steps to remove that information from Our servers.

Moreover, if You submit Sensitive Information on behalf of Your dependents or patients, You must ensure that You have explicit permission to do so. Failure to obtain such permission may result in a violation of HIPAA regulations.

Links to Other Websites

Our Service may include links to other websites that We do not operate. If You click on a link to a third-party site, You will be redirected to that third party's website. We strongly recommend that You carefully review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If You have any questions about this Privacy Policy, You can contact us:

  • By email: info@ellapharmacy.com

  • By phone number: 317-896-9378